PRE ORDERS
***PRE ORDER ITEMS WILL NEVER BE INCLUDED IN SALES***
How Do Pre-Order Items Work?
All pre-order items will have an estimated release date listed (e.g., 06/22 - June 22nd). Please note that this is not a guaranteed date, but rather an estimate provided by the vendor. This is the expected date that the vendor will ship the item to us, so please allow 1-2 weeks after the given date for us to receive and process your order. Due to this waiting period, pre-order items are not eligible for Express shipping.
In some cases, pre-order items may arrive earlier than expected, or right on schedule. If there are any delays, we will reach out to notify you and provide you with further information.
Why Does It Show "In Stock, Ready to Ship"?
This message may appear because we list pre-order items as available to purchase before they arrive at our warehouse. This allows you to secure the item in advance, but it does not mean the item will ship before the estimated release date. Please refer to the estimated date in the title for when the item is expected to ship.
What Happens If Your Order Contains Both Pre-Order and In-Stock Items?If you'd like to receive your in-stock items sooner, we kindly ask that you place a separate order for the non-pre-order items. If your order contains both pre-order and in-stock items, we will hold the entire order until the pre-order item arrives.
If you've already placed your order and later decide you'd like to have the in-stock items shipped separately, no worries! Simply email us at support@thewildj.com, and we’ll be happy to assist.
There will be a shipping fee of $9.95 for sending the non-pre-order items separately. Once the separate shipping fee is paid, we'll promptly ship your in-stock items.